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Over 90% Customer Satisfaction Rating AM Best A+ Rating 80 Years

Contact By Department


Need to get in touch with the team? We're all ears.

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Service Department


Send us a message online

Send a message

Give us a call

1-800-993-1155

Pay By Phone:
1-888-467-7736
Alternate phone number:
1-844-959-0897
Mon-Fri 8:00am to 4:45pm PST

When leaving a voicemail, please provide "Policy Number" for prompt service. Please note during peak hours, your phone call will be answered in the order it was received.

Email: [email protected]
Fax: 1-949-838-0019

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Sales Department


Send us a message online

Send a message

Give us a call

1-800-696-7221

Mon-Fri 8:00am to 5:00pm PST

When leaving a voicemail, please provide "Reference Number" for prompt service.

Email: [email protected]
Fax: 1-949-838-0083
En Español: 1-866-809-9642 - (oprima numero 1)

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Claims Department


Send us a message online

Service Center

The Claims Department is open 24/ 7 for Claims emergencies and reporting

1-800-927-2142

You may also file a claim online, please call the Claims Department or visit our Customer Service Center.

Email: [email protected]
Fax: 1-949-838-0144

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Affinity Department


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Privacy and Security


For questions or concerns regarding our Privacy Policy and the security of your personal information, please email [email protected].

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Arizona Home and Western Mutual Offices


Scottsdale, Arizona
8130 N. Via De Negocio
Scottsdale, AZ 85258

Mailing Address
P.O. Box 61775
Phoenix, AZ 85082-1775

Irvine, California
2172 Dupont Drive
Suite 220
Irvine, CA 92612

San Antonio, Texas
15600 San Pedro
Suite 202
San Antonio, TX 78232

Las Vegas, Nevada
400 South 4th St.
Suite 500
Las Vegas, NV 89101

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Payment Mailing Address


Western Mutual
PO BOX 511500
LOS ANGELES, CA 90051-8055

Arizona Home
PO Box 511500
Los Angeles, CA 90051-8055